Partnerships in 2013 and Beyond
The Problem :
Over the past 8-years, it’s surprising how many times I hear OEM’s that want a supplier to have an unrealistic cost reduction goal. Amazingly, OEM’s begin this fruitless strategy during the quot...
The Solution :
OEM’s should consider a supplier as an extension of their business operations, as well as a partnership to achieve common goals that benefit both entities. Think of it as a marriage....
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Don't Overlook the Cable
The Problem :
Jim, our customer, called Bill in engineering about a batch of printed circuit boards that didn’t work. “What do you mean?” Bill said.
“Well, when we test the boards, they all pass,...
The Solution :
At first, Bill was perplexed until he thought about similar PCB assemblies being built by ETI for Jim. Those PCB’s also used a LCD, but with higher standoffs. Bill thought for a moment, an...
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Wire Harness Case Study
The Problem :
A customer came to us with a wire harness used in a military vehicle, which was driven in the most rugged and treacherous environments (See Figure 1). When we pulled the harness from the box, we imme...
The Solution :
This particular assembly was the main power harness, which meant there are many different connectors and electromechanical devices. It also meant that every harness produced must be of high quality -...
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Control Panel
The Problem :
A potential customer came to ETI with a control panel project because their current panel builder wasnt able to keep up with demand (See photo at right). When ETI first received the panel sample, it c...
The Solution :
ETI engineers and customer service team met, along with the customer, to create a plan of action and a priority list. Within a month, ETI presented the customer with an attractive quote to include (1)...
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